Shipping

We currently ship worldwide.

Enjoy FREE shipping on all orders over $300.

All prints are carefully packaged in kraft tube boxes to protect them during delivery.

Production Time

Each piece is printed and assembled individually after you place your order.
Please allow 2–5 business days for production before shipping.

Estimated Delivery Times

  • USA & Canada: 3–7 business days
  • UK & Europe: 5–14 business days
  • Australia & New Zealand: 3–10 business days

Orders may ship from one of our trusted global print partners, located in the USA and the United Kingdom, depending on your delivery location.

While we aim to meet these estimates, delays may happen due to:

  • Customs or border restrictions
  • Carrier disruptions or delivery issues
  • High seasonal demand

If your order hasn’t arrived within the estimated window, please allow a few extra days and get in touch.

Payments

We accept a range of secure payment options:

  • Credit & Debit Cards (Visa, Mastercard, American Express)

All payments are securely processed using industry-standard encryption.

Returns & Replacements

All artwork is made to order, which means we do not accept returns or issue refunds unless:

  • The item arrives damaged
  • The item is defective
  • You received the wrong item

Please contact us within 3 days of receiving your order if you encounter any issues. Include your order number and clear photos of the issue.
If approved, we’ll send a replacement at no cost to you.

Please confirm your shipping address is correct when placing your order. We are not able to refund or reship items lost due to incorrect details.

Need Help?

Reach us via:
Email: info@kogallery.net
Website: www.kogallery.net